Frequently Asked Questions

Legend

In stock : means that we have the item and it's ready to ship To order : means that it should take 2-4 weeks to reorder Sold out! : means that it's no more in stock

Shipping and insurance

Japmax offers you 3 shipping options, there are : -Express (1 week or less) -Air Mail (around 2 weeks) -Surface (around 3-4 weeks) Japmax is not responsible for lost packages but we will do our best to help if that happens. For orders over $50, we recommend using a service that includes a tracking number.

Rates
Shipping in the U.S. :
between 1g and 250g	$4.50 US
between 251g and 500g	$5.99 US
between 501g and 1000g	$9.50 US
Shipping in Canada :
Depends on Postal Code, contact us by e-mail
Shipping International :
between 1g and 250g	$5.99 US
between 251g and 500g	$9.99 US
between 501g and 1000g	$19.99 US
between 1001g and 2000g	$29.99 US
For insurance, add $7 US

Payment

For credit card payment : We accept PayPal. It's fast, easy and safe For money order payment : We accept International Postal money order (U.S. & Canada). We also accept U.S. bank money orders For International customers : Use Paypal. If not possible, contact us by e-mail

Where are we located?

JAPMAX is only an online store at the moment. We are located in Montreal, Quebec, Canada.

Main page